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Benefits technician

Company Name:
Arkansas Government Job
Summary
The Benefits Technician is responsible for maintaining informational databases and providing customer service. This position is governed by state and federal laws and agency/institution policy.
Typical Functions
Answers employee benefits questions and explains all benefits. Makes basic benefits presentations to new hires. Enters new hire benefit information into appropriate database. Processes unemployment claims; keeps log of all unemployment processes. Processes insurance applications, recurring deductions, termination notices, retirement packets, 401k enrollment, and flexible spending accounts. Maintains and updates electronic records. Processes employee changes including name and address changes, changes in family status, and death claims. Prepares medical and dental packets for new employees and prepares medical/dental reports. Performs other duties as assigned.
Special Job Dimensions
Knowledge, Abilities, and Skills
Knowledge of employee health insurance programs and eligibility. Knowledge of computer programs. Ability to provide technical customer support. Ability to perform data entry functions and data analysis in preparing reports. Ability to coordinate meetings and workshops.
Minimum Education and/or Experience
The formal education equivalent of a high school diploma; plus three years of related experience. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Preferred Qualifications
PLEASE READ THE FOLLOWING DESCRIPTION IN ITS ENTIRETY BEFORE APPLYING FOR THIS POSITION.
THIS IS AN EXTRA HELP POSITION.
Will require participation and training and certification activities to gain understanding of all facets of the Arkansas Health Insurance Marketplace.
The position requires basic computer skills, data entry and good customer service experience; must have 3 years of related work experience.
These positions will work at least 30 hours a week and can last up to 6 months.
Unqualified individuals need not apply.
Certificates, Licenses, Registrations
Agency Specific Information
This Position will close at 11:59 pm on the closing date listed.
Hiring Official-Heather Hill
This office only accepts completed applications, resumes and relevant transcripts to determine minimum qualifications. Applicants should present other documents to the hiring official upon interview, if applicable.
If you are a Veteran, Disable Veteran or a Surviving Spouse of a Deceased Veteran and remains unmarried at the time you are seeking preference and you are a citizen and resident of this state you shall be entitled to employment preference in a position over other applicants after meeting substantially equal qualifications.
Please submit the DD-214 and other official documentation to the address below.
THE ARKANSAS DEPARTMENT OF HEALTH DOES NOT ACCEPT ELECTRONIC MEDIA OF ANY FORM, (CDs, flash drives, memory sticks, tapes, etc.) WITH STATE EMPLOYMENT APPLICATIONS.
All Applicants must submit complete and accurate information and complete the application form according to instructions. List all prior work experience, including military service, beginning with your most recent employment. Applicants are encouraged to attach an original written resume to supplement their application or a paper addendum for additional work history section of the application. You may include volunteer or unpaid work as part of your work history; however, you should include the number of hours per week which you performed these duties.
When submitting your State Application, you may refer to your resume for the Employment History if your resume includes all the information requested in the Employment History section of the state application (month and year employment began and ended, weekly hours worked, etc.).
Please complete the Work History section of the application, even if you are including a resume. Incomplete applications will NOT be processed.
All ADH applicants must complete a drug screen and background check if applicable. Direct Deposit is required for employment according to Act 1887 of 2005.
Human Resources Office- Recruitment Section
4815 W Markham St., Slot 26
Little Rock, AR 72205-3867
Office Hours: 8:00 a.m. to 4:30 p.m. Monday thru Friday
Fax No

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